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Privacy

Data deletion instructions

You can disconnect Instagram from your creator profile, delete your Gorilyft account, or ask us to delete specific personal data — including if you have no Gorilyft account and a brand found or invited your Instagram account. These actions concern data held by Gorilyft; they do not delete your Instagram account or your posts on Instagram.

1. Disconnect Instagram

  1. Sign in to Gorilyft and open your creator card.
  2. In the Instagram section, select Disconnect, then confirm.

Disconnecting removes from your creator profile the Instagram account: its username, account ID, follower and post counts, profile picture and verification fields, the verified badge, any stored Instagram access token, the imported reels and their statistics, your showcase reels and the rewards earned on their views.

The proof that you own the Instagram account stays linked to your Gorilyft account, so that nobody else can claim it and your pending invitations keep working. It is deleted with your account; to have it removed earlier, contact us.

2. Delete your Gorilyft account

  1. Open your creator card or, for a brand account, your brand profile.
  2. At the bottom of the page, find Delete my account and read any conditions displayed.
  3. Type DELETE and select Delete my account permanently (creator account) or Delete permanently (brand account).

This permanently deletes your Gorilyft sign-in account and the associated profile. For creators, it also removes the Instagram ownership proof, any stored Instagram access token and the imported reels. Messages you sent in a conversation that continues stay visible to the other participant, without your name. You are then signed out. Account deletion cannot be undone. Our Privacy Policy explains the records the law requires us to keep, such as invoices.

3. If account deletion is blocked

The account page shows whether an ongoing booking, funds held for a booking, a payout being processed or locked earnings prevent account deletion. These items must be resolved before the in-app deletion can proceed. If an available balance remains, the page asks you to acknowledge explicitly that this balance will be forfeited.

For help with a blocker, write to contact@gorilyft.com.

4. You have no Gorilyft account: a brand found or invited your Instagram account

Brands can find public Instagram accounts through Gorilyft and invite them to paid collaborations (see section 4 of our Privacy Policy). You never need to create an account to object or to have your data deleted.

  1. Write to contact@gorilyft.com from any e-mail address, with the username of your Instagram account.
  2. Say whether you object to Gorilyft using your data (you will no longer be suggested to brands or invited) or want to access, correct or delete it.
  3. We may ask you to confirm that you control the account, for example with a message sent from it. Never send us a password.

When you object or ask for deletion, we delete the public data of your account from our creator search data and from brands’ lists, withdraw the open invitations sent to it, and delete their identity card and our copy of your profile picture. We answer within one month.

If you received an invitation for an account that is not yours, you can also select This isn’t my Instagram account on the invitation page: the brand will be told.

5. Other requests, or no access to your account

If you cannot access your account, or want to delete specific data rather than your whole account, write to contact@gorilyft.com. Include the e-mail address of your Gorilyft account, your Instagram username if relevant, and the data you want removed. Do not send passwords or access tokens.

See our Privacy Policy for how we use data, how long we keep it and your rights.